Lyneline - truly natural and organic body care products

Terms of Sales

Lyneline's prices are indicated in Swiss francs, including VAT and guaranteed. Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. Not covered: damage due to poor maintenance, non-compliance with the instructions for use, or normal wear and tear.

Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to Lyneline. In case of unavailability of a product, we will inform you as soon as possible.

Methods of payment
Payment methods: Stripe or bank payment.

Delivery and transport
The shipment of available items is made by post within approximately 5 to 8 days. A contribution from you is requested only once per order.
NOTE: Lyneline does not deliver its parcels in post office boxes and does not deliver any goods to a minor clientele or under guardianship, unless authorized in writing by the parents or guardian.

Return or exchange of goods
Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery note, within 7 days of receipt of your package. The shipping costs related to the return are at your expense. In the case of an exchange order, the shipping costs of your new order are free of charge. 

Legal guarantees
Check the condition of the delivered goods without delay to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to inform us of any defect or anomaly affecting the goods delivered so that we can remedy it.

Data protection and privacy
All personal data will be treated as confidential. The information necessary for the management of the order will be processed electronically and may be communicated to associated companies as part of the management of the order.


Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the Tribunal d'arrondissement de la côte de Morges et Nyon, Switzerland